Legal notice

Identification of the website publisher

Company: SAS TRIANON LUXEMBOURG
Registered office: 3 rue de Vaugirard, 75006 Paris
Telephone: +33 (0)1 43 29 88 10
Email address: reception@hoteltrianonrivegauche.com
Trade and Companies Register: RCS Paris 784 272 700
SIREN: 784 272 700
SIRET: 784 272 700 00013
Intra-Community VAT number: FR 80 784 272 700
Share capital: SAS with a share capital of 462 000 EUR
NAF code: 5510Z
Directors of publication: Perrine Burel & Emmanuelle Leonetti

Website hosting and development

Company: Mixit7 – Agence Web
Registered office: 34 avenue des Champs Elysées, 75008 Paris, France
SIREN: 842 652 547
Telephone: +33 1 85 80 11 11
Email address: hello@mixit7.com
Website: www.mixit7.com

Editorial content

The Site provides editorial content (the hotel, the rooms, etc.) for documentary purposes only and by way of general guidance. This content should be regarded as material for consideration. Users are encouraged by the Publisher to use this information with a critical mind and sound judgement.

Hyperlinks to third-party websites

The Site provides hyperlinks pointing to websites published by third parties. The presence of these links does not imply that the Publisher endorses the content of the said websites. The Publisher cannot permanently monitor the content of the said websites and therefore cannot guarantee: the accuracy, reliability, relevance, currency or completeness of their content; or their accessibility and proper technical operation. Consequently, the Publisher cannot be held liable in the event of any dispute between a website referenced on the Site and a User. Only the publishers of the websites referenced on the Site may be held liable.

Intellectual property

The Hotel’s website and each of its elements are the exclusive property of the Hotel. Any reproduction or representation, in whole or in part, of this website or of any of the elements that compose it is prohibited without the Hotel’s prior authorisation. Likewise, the trademarks and domain names that appear on the Hotel’s website are the exclusive property of the Hotel. Any reproduction or use of these trademarks or domain names in any manner and for any purpose whatsoever is prohibited without prior authorisation. A hyperlink to the Hotel’s website may only be created with the Hotel’s prior written authorisation. Furthermore, the Hotel accepts no liability for the content of any websites that may be linked to the Hotel’s website by means of a hyperlink.

Security of communications

The Publisher undertakes to take all legal and technical measures to secure communications. In this respect, the Publisher undertakes a best-efforts obligation to prevent the misappropriation of data and to comply with the applicable regulations. Nevertheless, Users of the Site are aware of the technical characteristics of the Internet network and the risks associated with it. Consequently, the Publisher cannot guarantee to its Users that the data exchanged through the services offered by the Site will not be collected fraudulently by third parties.

Availability of services

The Publisher has a best-efforts obligation as regards the accessibility of the service and puts in place the structures necessary to make the Site accessible 7 days a week and 24 hours a day. Nevertheless, the Publisher may suspend access without notice, in particular for maintenance and upgrade purposes. The Publisher is in no way liable for any loss or damage that may result therefrom for the User or any third party. The Publisher may at any time remove all or part of its Services or modify their content, in particular for technical reasons, and this without prior notice. The Publisher reserves the right to refuse, unilaterally and without prior notification, access to all or part of the Site to any User. Such a decision could in particular be taken in the event that a User fails to comply with the terms of this document.

Data collection:

In order to perform the services ordered, the Hotel may collect your personal data. You have a right to access, modify, delete and object to the processing of your personal data and to their use for direct marketing purposes. Any question in this area, as well as the rights of objection, access, rectification and deletion relating to this information, may be exercised with the Hotel.

Privacy policy:

Users are invited to consult the “Privacy policy” page.

Any question in this area, as well as the rights of objection, access, rectification and deletion relating to this information, may be exercised at the following address:
SAS TRIANON LUXEMBOURG, 3 rue de Vaugirard, 75006 Paris.
Telephone: +33 (0)1 43 29 88 10
Email address: reception@hoteltrianonrivegauche.com

Disputes:

“In the event of a dispute between the trader and the consumer, they shall endeavour to reach an amicable settlement.

Failing an amicable agreement, the consumer may refer the matter, free of charge, to the consumer mediator with jurisdiction over the trader, namely the Association des Médiateurs Européens (AME CONSO), within one year of the written complaint sent to the trader.

The consumer mediator may be contacted:

– either by completing the form provided for this purpose on the AME CONSO website: www.mediationconso-ame.com ;

– or by post addressed to AME CONSO, 197 Boulevard Saint-Germain – 75007 PARIS.”

Whatever the means of referral used, the request must imperatively contain:
– The applicant’s postal, telephone and email contact details,
– The name and address of the trader concerned,
– A brief statement of the facts. The consumer shall specify to the mediator what he expects from this mediation and why,
– A copy of the prior complaint,
– any documents enabling the request to be examined (order form, invoice, proof of payment, etc.)

Consumers purchasing products or services from a business located in a country of the European Union can obtain assistance in the event of a dispute: https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/online-dispute-resolution/index_fr.htm

General terms and conditions of sale:

The customer is reminded that, in accordance with Article L. 121-21-8 12° of the French Consumer Code, he does not have the right of withdrawal provided for in Article L. 121-21 of the French Consumer Code. The Terms and Conditions of Sale of the booked rate set out the arrangements for cancelling and/or modifying the reservation.

Telephone canvassing opt-out list

In accordance with Article L.223-1 of the French Consumer Code, every consumer may register free of charge on the BLOCTEL telephone canvassing opt-out list.
For more information or to register, please consult the official website: www.bloctel.gouv.fr.
Should your telephone number be collected in the course of our activities, you are informed of your right to object to any telephone canvassing by registering on this list.

Applicable law

This document is governed by French law. The Publisher reserves the right to amend its terms, conditions and disclaimers at any time.